Data Privacy Policy

Introduction

This privacy policy explains how tarnovelia.top Ltd ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and restaurant analytics services. We are committed to protecting your privacy and ensuring transparency about our data practices.

tarnovelia.top Ltd is the data controller for the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Collection

We collect various types of information to provide and improve our restaurant food cost monitoring and analytics services. The data we collect includes:

Information You Provide Directly

When you contact us, create an account, or use our services, we may collect personal information such as your name, email address, phone number, company name, job title, and any other information you choose to provide in contact forms or communications with us.

Automatically Collected Information

When you visit our website at tarnovelia.top, we automatically collect certain technical information including your IP address, browser type, operating system, referring website, pages viewed, and the date and time of your visit. This information helps us understand how visitors use our website and improve our services.

Restaurant Operational Data

For clients using our analytics platform, we collect restaurant operational data including food cost information, inventory data, menu details, supplier information, and transaction data necessary to provide our monitoring and analytics services.

How We Use Your Information

We use the collected information for various legitimate business purposes. How we use your data depends on which services you use and how you interact with us:

Service Provision

We use your information to provide our restaurant analytics services, process your requests, respond to enquiries, and deliver the food cost monitoring solutions you have requested.

Communication

We use your contact information to communicate with you about our services, respond to your enquiries, provide technical support, and send important service-related notifications.

Improvement and Analysis

We analyse usage data to improve our website functionality, enhance our services, develop new features, and better understand our clients' needs in the restaurant industry.

Legal Compliance

We may use your information to comply with applicable laws, regulations, legal processes, and legitimate law enforcement requests.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential.

Legal Requirements

We may disclose information when required by law, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection practices.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Contact enquiry information is typically retained for three years. Client operational data is retained for the duration of the service relationship plus seven years for accounting and legal compliance purposes. Website analytics data is retained for 26 months in accordance with Google Analytics settings.

Your Rights

Under applicable data protection legislation, you have several rights regarding your personal information:

Right of Access

You have the right to request access to the personal information we hold about you and receive a copy of this information.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal information about you.

Right to Erasure

In certain circumstances, you can request that we delete your personal information.

Right to Restrict Processing

You can request that we limit how we use your personal information in certain circumstances.

Right to Data Portability

You have the right to receive your personal information in a structured, machine-readable format and transmit it to another data controller.

Right to Object

You can object to our processing of your personal information for direct marketing purposes or where processing is based on legitimate interests.

International Data Transfers

Your personal information may be transferred to and processed in countries outside the UK. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority, if you believe your personal information has been processed in violation of applicable data protection laws.

Company Information

tarnovelia.top Ltd is a company registered in England and Wales.
Company Registration Number: 74589631
VAT Registration Number: GB743625819
Registered Office: 280 Ashfield Road, Leeds, West Yorkshire, LS4W 8PV